anne braid mortgage advisor  
Committed to treating our customers fairly.
 
 
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At Anne Braid Mortgages we are committed to offering our customers the highest possible standards of service. In doing so we are pleased to support the Financial Conduct Authority initiative ‘Treating Customers Fairly’.

We recognise that both we and our customers have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.

Our Commitment to you.

We will:

  • Provide you with clear information about the products and service we offer.
  • Assess your individual needs, preferences and circumstances before recommending a mortgage.
  • Only recommend a mortgage that we consider suitable for you and that you can afford – and always the most suitable from the available options.
  • Not recommend a mortgage if we can’t find one we consider suitable.
  • Encourage you to ask if there’s something you don’t understand.
  • Give you access to a formal complaints procedure should you become unhappy with our service.


How you can help us.

To help us give you the most appropriate advice, we will ask you to:

  • Tell us as much as possible about your income and outgoings, to enable us to properly assess how much you can afford.
  • Let us know about changes that might affect your ability to repay a mortgage.
  • Let us know if there is any aspect of our service, or of a product we have discussed or recommended that you do not understand.
  • Tell us if you think there are ways we can improve our service.

Thank you for choosing Anne Braid Mortgages.

 

Your home may be repossessed if you do not keep up repayments on your mortgage.
Anne Braid Mortgages are authorised and regulated by the Financial Conduct Authority . FCA register number 492218.
Registered address 6 St Edmund’s Court Grimsby N E Lincolnshire DN34 5XT

Phone: 01472 277345  Mobile: 07747 170576  Email: annebraid@hotmail.com

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